§ Mr. Cordleasked the Secretary of State for Industry what instructions he has issued to his Department as to the use of first-class mail; and whether he will issue appropriate directions to ensure that only urgent letters are sent first class.
§ Mr. Gregor MackenzieThere are standard instructions to ensure that effective and economic use is made of the two-tier system. We follow the principle that the cheaper second-class service should be used except when there is a clear and defensible need for the faster but more expensive first-class post.