§ 61. Mr. Boscawenasked the Secretary of State for Social Services what representations she has received on behalf of retirement and disablement pensioners over the inability of certain social security branch officers to take incoming telephone calls; and what total saving of manpower is involved in such offices by this restriction.
§ Mrs. CastleApart from the inquiries from the hon. Member and from Frome Town Council about the Department's caller office in Frome, to which I have replied, I have received no representations. I hope my letters will have clarified the Department's policy.