§ Sir D. Kaberryasked the Secretary of State for the Home Department (1) how many complaints have been received in the last 12 months in relation to the administration of the Television Licensing Office at Bristol; and if he will take steps to protect television licencees from constant demands for form filling returns when a current licence is already held;
(2) what steps have been taken within the last 12 months to tighten up the liaison between the Television Licensing Office at Bristol and post offices throughout the country where licences are issued.
§ Mr. Alexander W. LyonWe received 50 complaints in the 12 months up to 30th November. This is a small figure in relation to the 17 million letters sent by the National Television Licence Records Office at Bristol, but I should like to assure the hon. Member that every effort is made to ensure that the public are not troubled more than is necessary with inquiry letters, and that the effectiveness of the liaison between the Bristol office and post offices is kept under constant review.