HC Deb 17 October 1973 vol 861 c242W
Mr. Golding

asked the Minister of Posts and Telecommunications what percentage of telephone calls failed due to plant defects and engaged plant in 1970–71, 1971–72, 1972–73, respectively.

Sir J. Eden

The information requested is as follows:

1970–71 1971–72 1972–73
Per cent. Per cent. Per cent.
STD Service 8.7 7.4 6.5
Local automatic service 3.4 3.0 2.5
Operator Service (Day) 2.9 2.7 2.6
Operator Service (Evening) 2.7 3.4 3.9