§ Mr. Hoosonasked the Secretary of State for Wales how many complaints have been received by his office during the past year of the failure of his office to answer correspondence; and what is the average delay in answering correspondence.
§ Mr. Peter ThomasNo central record is kept, but certainly few complaints about delay in answering correspondence148W have been received. All letters are answered as quickly as possible. It is not possible without a disproportionate amount of effort to work out an average time for all correspondence received by the Welsh Office. The Department's aim is to ensure that there is no avoidable delay in dealing with letters.