§ Mr. Merlyn Reesasked the Secretary of State for the Environment what control he has over the prices charged at motorway service areas.
§ Mr. Michael HeseltineDetailed control is a matter of day-to-day commercial management. Lessees are required by their lease to provide services at reasonable prices.
§ Mr. Merlyn Reesasked the Secretary of State for the Environment what form is taken by the regular checks made on operating standards at motorway service areas and competition amongst operators and what criteria form the basis of such checks.
§ Mr. Michael HeseltineThere is competition between sites for customers: for example seven sites on M1 are shared between five operators. Officials make unannounced visits, question the public and observe their reactions, report on whether the terms of lease are being observed, and look at the state of cleanliness, efficiency and maintenance. All complaints to the Department are followed up with the concessionaires. Public Health and Fire officials also regularly inspect the sites.
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§ Mr. Merlyn Reesasked the Secretary of State for the Environment for what period the monopoly franchises to operators on motorway service areas last; and in what circumstances such franchises may be terminated.
§ Mr. Michael HeseltineSites are usually leased on a 50-year term although for some minor ones it is 21 years. Conditions under which leases are terminable are contained in the leases of which I am sending the hon. Member a copy.