§ Mr. Alexander Wilsonasked the Chancellor of the Exchequer what recent complaints he has received concerning delay in replying to Income Tax queries from Centre 1, East Kilbride, and what further steps he proposes to take to effect an improvement.
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§ Mr. Patrick JenkinWhile I cannot give details of individual cases, I can tell the hon. Member that I recognise that there is still room for improvement in the service provided. Changes in procedures at Centre 1 have been made in the light of experience, and others are being considered. On the general position at the Centre, I would refer the hon. Member to what I said in the debate on the Fifth Report of the Estimates Committee on 7th December. I am continuing to watch the position closely.—[Vol. 808, c. 125–9.]