HC Deb 22 December 1971 vol 828 cc346-7W
Mr. Kilfedder

asked the Minister of Posts and Telecommunications (1) how many complaints about excessive quarterly accounts have been received from subscriber trunk dialling telephone subscribers for each year for the past five years;

(2) how many accountancy mistakes have been made by the subscriber trunk dialling telephone service in the United Kingdom for the past five years; and if he will give the figures for each year and state how much subscribers' accounts were overcharged and undercharged, and the amount for each year;

(3) how many of the accountancy mistakes made by the Post Office telephone services in the past five years were discovered by the Post Office; and how many as a result of subscribers' complaints.

Mr. Chataway

These are matters for the Post Office.

Mr. Kilfedder

asked the Minister of Posts and Telecommunications if he will give a general check to the Post Office to take steps to prevent subscriber trunk dialling telephone subscribers from being overcharged on their quarterly telephone accounts as a result of inefficient accountancy methods.

Mr. Chataway

No. These are matters for the Post Office.