HC Deb 10 July 1969 vol 786 cc314-5W
Mr. Dudley Smith

asked the Postmaster-General how many complaints Post Office Headquarters have received in the past three months of the inadequate operation of the directory inquiries service.

Mr. Joseph Slater

We have no records to show how many complaints are received first at Post Office Headquarters. About 400 complaints were received throughout the country, representing one complaint for every 100,000 directory enquiries.

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