§ Mr. Arthur Lewisasked the Postmaster-General whether he is aware that on 22nd June, 1969, the telephone manager at Crouch End Hill was written to concerning a discrepancy in matters connected with Account No. 018868438 and that by 6th July no formal acknowledgment or reply had been received; and whether he will take action to ensure that members of the general public are not kept waiting unduly for an acknowledgment of their communications.
§ Mr. Joseph SlaterIf it is not possible to reply to an inquiry on the day of its receipt staff have instructions to send an immediate acknowledgment by letter or