HC Deb 14 November 1968 vol 773 c123W
Mr. Higgins

asked the Postmaster-General for how long a telephone has to be out of order before the subscriber qualifies for a reduction in the standing charge.

Mr. Stonehouse

There is no minimum period of lost service before a rental rebate may be allowed. Interruptions to service are comparatively rare, on average about one every 2 years. When they occur 80 per cent. of failures are cleared in the working day on which they are reported and over 95 per cent. by the end of the next working day. The value of the rental rebate for a short interruption would be trivial.