§ Mr. Pounderasked the Postmaster-General if he is aware of the substantial delays frequently experienced at weekends, and other off-peak periods, by telephone users in Belfast when seeking a reply from the Trunk Operator Service: and what steps he intends to take to improve the service.
§ Mr. Edward ShortI am sorry that staff provision at Belfast fell temporarily below the needs of the service. Additional operators are now being employed during weekends and other off-peak periods.