§ Mr. Dalyellasked the President of the Board of Trade what he has done in the past two years to improve the quality of after-sales servicing in British export markets.
§ Mr. JayThe improvement of after-sales servicing is a matter for the individual exporter. In advising firms who wish to export my Department takes every opportunity to stress the importance of this factor. The Department also discusses with industry cases where difficulty has arisen through apparently inadequate servicing.