§ Mr. Mikardoasked the Paymaster-General (1) how many complaints and how many suggestions for improvement were considered by the area consultative councils for the gas industry in the years 1950 and 1956; and how many of these were referred for consideration by the appropriate area gas board;
(2) how many complaints and how many suggestions for improvement were considered by the area consultative councils for the electricity industry in the years 1950 and 1956: and how many of 9W these were referred for consideration by the appropriate area electricity board;
(3) how many complaints and how many suggestions for improvement were considered by the Industrial Coal Consumers' Council in the years 1950 and 1956; and how many of these were referred for consideration by the National Coal Board;
(4) how many complaints and how many suggestions for improvement were
Council Year Number of complaints received Number of suggestions received Number referred to Area Boards The 12 Gas Consultative Councils 1950–1 419 71 446 1956–7 624 140 657 The 12 Electricity Consultative Councils in England and Wales 1950–1 375 102 284 1956–7 587 89 316 NOTE.—The above numbers exclude cases settled through local representatives and Committees of the Councils after consulting the appropriate local officers of the Boards.
Council Year Number of complaints received Number of suggestions received Number referred N.C.B. Industrial Coal Consumers' Council … 1950 3 Nil 1 1956 5 Nil 3 Domestic Coal Consumers' Council … 1950 52 3 2 1956 53 2 1 NOTE.—The National Coal Board is not usually in direct relationship with the consumer. Most complaints relating to house coal supplies are taken up with the supplying merchant or with the Local Fuel Overseer.