§ 106. Mr. Chapmanasked the Postmaster-General the average length of delay at the Rubery Telephone Exchange, Birmingham, in replying to subscribers; and what increased staff he is planning to reduce these delays.
Dr. HillRegular observations are not taken, and I cannot therefore give the average speed of answer. I know, however, that recently rising traffic made it difficult to give as good a service as we should have liked. The exchange staff was increased by 26 per cent. in December.