HC Deb 08 February 1956 vol 548 c189W
106. Mr. Chapman

asked the Postmaster-General the average length of delay at the Rubery Telephone Exchange, Birmingham, in replying to subscribers; and what increased staff he is planning to reduce these delays.

Dr. Hill

Regular observations are not taken, and I cannot therefore give the average speed of answer. I know, however, that recently rising traffic made it difficult to give as good a service as we should have liked. The exchange staff was increased by 26 per cent. in December.