§ Sir J. Mellorasked the Minister of National Insurance why no explanation or apology for delay in sending her pension book was sent to Mrs. Reynolds, 45, Royal Road, Sutton Coldfield, old age pension No. 46498159, in response to arty of her seven applications in writing between October and March.
§ Mr. SteeleThis pensioner has been in touch with the area officer of the Assistance Board acting on the Minister's behalf since November last, and has had more than one letter of explanation and regret from the area officer.
§ Sir J. Mellorasked the Minister of National Insurance why no explanation or apology for delay in sending his pension book was sent to Mr. Herbert Symes, 126, Chester Road North, Sutton Coldfield, old age pension No. 16506622, in response to any of the applications which he made each month from October to March inclusive.
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§ Mr. SteeleWhile of course I regret the delay, I understand that Mr. Symes did not get into touch with the local office of the Assistance Board, in accordance with the action which my right hon. Friend has repeatedly urged pensioners to take, till 22nd March, and the correct pension book was issued soon afterwards.
§ Sir J. Mellorasked the Minister of National Insurance why no explanation of the delay in sending her new pension book has been given to Mrs. Powell, 291, Eachelhurst Road, Sutton Coldfield, old age pension No. 20508158, who has repeatedly written to his Department since September requesting its despatch; and when she will receive the pension and arrears to which she is entitled.
§ Mr. D. Jonesasked the Minister of National Insurance when Mr. and Mrs. J. Wilmott, Southview, Horsecastle, Yatton, near Bristol, pension books Nos. 0750114 and 40477887, can expect to have new pension books; and whether he is aware that since 23rd January this aged couple have been unable to draw any pension due to the absence of their books.
§ Mr. SteeleInquiries into these cases are in hand and I will write to the hon. Members as soon as possible.