HC Deb 10 October 1946 vol 427 c85W
41. Mr. Carson

asked the Assistant Postmaster-General whether he is aware that subscribers in the London telephone area frequently have to wait as much as 20 minutes before receiving any reply from the operator; and what steps he is taking to remedy this.

Mr. Burke

The present deficiencies arise from the shortage of experienced female operating staff, but the position is becoming easier Our tests show a steady improvement in the service, and waits of long duration should now be rare.

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