HC Deb 21 July 1930 vol 241 c1757W
Mr. D. G. SOMERVILLE

asked the Postmaster-General whether, in view of the fact that a telephone subscriber is charged a reconnecting fee of 5s. in the event of his account not being settled in time, he will state whether the Post Office will consider the desirability of similarly reimbursing the subscriber when his telephone exchange is out of order through reasons over which he has no control and over which the Post Office has?

Mr. LEES-SMITH

In view of the complexity of telephone equipment, immunity from faults cannot be ensured, and the most that the Post Office can undertake is to restore communication as promptly as possible when interruption or difficulty is reported. I regret that I am unable to modify the existing practice.

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