§ Brigadier-General CROFTasked the Minister of Health whether complaints are being received regarding approved societies worked by the Prudential Insurance Company; whether undue delay involving weeks, or even months, takes place in settling claims for maternity and sickness benefit; and what machinery exists to prevent such delay in settlement of claims?
§ Dr. ADDISONI have no reason to think that there is any unreasonable delay on the part of these societies in the settlement of claims for benefit, though from time to time cases occur in which some delay is inevitable owing to special difficulties in establishing the particular member's title to benefit. If the hon. and gallant Member can furnish me with particulars of any cases in which there appears to have been undue delay, I will have them investigated.