§ The Chief Secretary to the Treasury (Mr. Paul Boateng)
OGCbuying.solutions has been set the following performance targets for 2003–04
- i. The Agency will facilitate at least £120 million value for money improvements for Central Civil Government over the 2003–04 year.
- ii. The Agency will continue to achieve levels of customer satisfaction above 90 per cent.
- iii. The Agency will make a Return On Capital Employed (ROCE) payment of 8 per cent.
- iv. The Agency will reduce by 5 per cent. the ratio of internal costs over value for money improvements compared with the outturn for the same ration in 2002–03.
A copy of the Agency's Business Plan for 2003–04 can be found on their website www.obcbuyingsolutions.gov.uk.