§ Lord Astor of Heverasked Her Majesty's Government:
How many service personnel have outstanding pay 2000 claims; and by when these will be resolved by the Armed Forces Personnel Administration Agency. [HL332]
§ Lord BachWe are aware of potentially some 8,900 Army personnel who remain affected by pay policy and computer software programming problems associated with the introduction of Pay 2000. Personnel affected may have been either underpaid or overpaid as a result. Fifty per cent of these should have their pay rectified by the end of summer 2005. Work to correct the remainder will be carried out concurrently. This will be completed by no later than spring 2006.
Arrangements are in place to make manual payments through individuals' local units whose pay accounts are demonstrating a shortfall.