§ Mr. Jim CunninghamTo ask the Chancellor of the Exchequer what efforts are being made to(a) enhance the services provided by the Inland Revenue and (b) facilitate its closer working with other government departments. [162225]
§ Dawn PrimaroloIn July 2003 the Chancellor announced a major review of the Inland Revenue, HM Customs and Excise and the Treasury, led by Gus O'Donnell, which looked at these issues in detail. The O'Donnell Review delivered its conclusions on 17 March 2004 with recommendations to enhance customer service by integrating the work of the Revenue and Customs into a single, new department.