HC Deb 22 January 2004 vol 416 cc1421-2W
Mr. Goodman

To ask the Chancellor of the Exchequer what account is taken of best practice in relation to dealing with people with disabilities in leaflets produced by the Inland Revenue. [150415]

Dawn Primarolo

The Inland Revenue advertises the availability of leaflets in different formats on their internet site and in most leaflets. Some leaflets, such as the one about blind person's allowance, follow RNIB guidelines as standard.

Mr. Goodman

To ask the Chancellor of the Exchequer what plans the Inland Revenue has to introduce a leaflet available(a) in hard copy and (b) on the Inland Revenue website explaining revenue help for those with special needs and indicating the main areas of tax legislation giving reliefs for those with disabilities. [150417]

Dawn Primarolo

The Inland Revenue are researching the most appropriate methods, including leaflets, of effectively publicising the help available to those with special needs. The Inland Revenue have been working with the Low Incomes Tax Reform Group on this issue.

Mr. Goodman

To ask the Chancellor of the Exchequer whether the Orderline of the Inland Revenue is able to(a) take orders for large print editions of the most commonly requested leaflets and forms and (b) arrange for delivery on request. [150420]

Dawn Primarolo

The Inland Revenue are researching the most appropriate routes, including the Orderline, for taxpayers with special needs to obtain material in different formats. Currently they are asked to contact their Inland Revenue office or local Inland Revenue Enquiry Centre, if they require specialised products.

Mr. Goodman

To ask the Chancellor of the Exchequer whether(a) large print, (b) audio and (c) braille products are available on request from the Inland Revenue; and if he will make a statement. [150421]

Dawn Primarolo

Yes, large print, audio and braille products are available on request from the Inland Revenue. Currently the Inland Revenue are researching the most appropriate routes, including the Orderline, Inland Revenue offices and Inland Revenue Enquiry Centres, for taxpayers with special needs to obtain material in different formats.