Driving Standards Agency (Hansard, 11 February 2004)

HL Deb 11 February 2004 vol 656 c168WA 168WA

§ Earl Attlee
asked Her Majesty's Government:
What is the Driving Standards Agency's target for responding to inquiries made by e-mail. [HL1216]

§ Lord Davies of Oldham
The Driving Standards Agency has a target to answer 97 per cent of letters and e-mails within 10 working days and is currently answering 98 per cent within that target.