HC Deb 19 April 2004 vol 420 cc267-8W
Mr. Burstow

To ask the Secretary of State for Health pursuant to his answer of 23 March 2004,Official Report, column 718W, on administration, what savings he estimates can be gained from the expansion of shared service centers for (a) financial services and (b) human resources. [164899]

Mr. Hutton

It is not possible to estimate precisely the level of savings from expanding either financial services or human resources t HR) as these depend on a number of factors. The level of savings at each trust will depend on the age of their existing information technology systems, their cost base and number and type of staff they employ, how their services are delivered at the moment and the volume of transactions that are undertaken. The speed of any roll-out will also dictate the level of savings and is equally dependent on similar local circumstances.

However, it is estimated that by 2009–10, total savings from the use of shared service centers in the national health service will be about £35 million per annum on HR and £60-£75 million on financial services.

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