§ Mr. HealdTo ask the Secretary of State for Work and Pensions when he expects to produce his Department's e-business strategy. [162815]
§ Mr. BrowneMaking services available online is an intrinsic part of DWP's business strategy, not a freestanding activity. It is therefore no longer appropriate to publish a separate e- business strategy. Details of DWP's approach to customer service delivery can be found in the business plans of each of the main delivery businesses, copies of which are on the Department's websites and in the Library.