HC Deb 13 June 2003 vol 406 c343W
Mr. Pickthall

To ask the Secretary of State for Trade and Industry how many(a) complaints and (b) compensation claims were made concerning lost items of mail in each year since 1997. [114523]

Mr. Timms

[holding answer 22 May 2003]Complaints and compensation claims concerning lost items of mail are an operational matter for Royal Mail Group plc and I have therefore asked the Chief Executive to reply direct to the hon. Member.