§ Mr. PickthallTo ask the Secretary of State for Trade and Industry how many(a) complaints and (b) compensation claims were made concerning lost items of mail in each year since 1997. [114523]
§ Mr. Timms[holding answer 22 May 2003]Complaints and compensation claims concerning lost items of mail are an operational matter for Royal Mail Group plc and I have therefore asked the Chief Executive to reply direct to the hon. Member.