HC Deb 14 February 2003 vol 400 c38W
Dr. Fox

To ask the Secretary of State for Health what plans he has permanently to establish the Independent Complaints Advocacy Services once its pilot ends. [96719]

Mr. Lammy

An independent complaints advocacy service will be established. Decisions on the operational arrangements for this new service are being finalised. The Commission for Patient and Public Involvement in Health will be involved in providing advice and setting standards for independent complaints advocacy services.