Computers

HC Deb 23 October 2002 vol 391 cc377-8W

Lynne Jones

To ask the Secretary of State for Education and Skills, pursuant to the written answer of 24 July 2002,Official Report, column 1369W, on computers, what evaluation has been made of the success of the Computers Within Reach scheme; and how this will inform future policy on the Computers Within Reach concept. [76026]

Mr. Ivan Lewis

The Computers Within Reach Scheme closed on 31 October 2001 having delivered over 24,000 recycled computers to people in 22 pilot areas, at a cost of £7.1 million over two years. Those eligible were in receipt of certain working age benefits or a State Pension with minimum income guarantee.

An evaluation was conducted, and a copy has been placed in the Libraries. Positive findings included: 83 per cent. of recipients surveyed were satisfied with their computer; the average weekly usage of the computer by recipients stood at just over 8 hours per week; and on average 3 other individuals, besides the recipient, were making use of the computer in each household.

However, the report also highlighted difficulties with the scheme, which included: there being no cost-effective solution for delivery of units to individuals; even though 83 per cent. of recipients surveyed were satisfied with their computer. just under half had experienced problems with it and nearly 75 per cent. of those people said they were not supported to overcome the difficulties; and only 51 per cent. were satisfied with the level of service provided.

In view of these difficulties, we considered carefully whether to repeat the scheme against alternatives that might provide more effective access to ICT and learning opportunities for those currently without access.

We concluded that we should not run another phase of the Computers Within Reach Scheme but channel the remaining £7.9 million into purchasing wireless technology equipment and laptops for Adult and Community Learning Centres serving deprived wards around the country. This will open up access to equipment and training for an estimated 335,000 learners over a three year period—far more than the number who would have benefited from an extension of the Computers Within Reach Scheme. These learners will be offered regular, supported access to the learning potential of the Internet and the communication potential of e-mail. Access to the Internet will mean that, for the first time for many, access to e-Government and e-Democracy can be a reality.