§ Ms WalleyTo ask the Secretary of State for Foreign and Commonwealth Affairs what refreshment provisions are available to members of the public at the British Embassy in Sri Lanka. [74114]
§ Mr. Mike O'BrienAll members of the public who are waiting in the visa waiting room in our High Commission in Colombo have access to a chilled water dispenser. The visa and consular section in the British High Commission has just been awarded its second Charter Mark for excellence in customer services. The Charter Mark was obtained in 1998 and the award retained on re-inspection earlier this year.