§ Mr. Nicholas Brown
The amount and quality of support available to participants on our educational, training and employment programmes is under constant review as part of our continuous improvement agenda. This is led by Jobcentre Plus in partnership with the organisations delivering the programmes. Organisations wishing to compete for our education, training or employment related contracts are asked to set out how they intend delivering the programme, including the amount and quality of support they will offer participants. The providers who win the contracts are then subject to contractual and quality audits by Jobcentre Plus regional contracts managers, district quality management teams and, in some cases, the Adult Learning Inspectorate. These seek to ensure that providers deliver to the standards proposed in their bids and to support continuous improvement in the quality of their provision.