§ Mr. Kirkwood
To ask the Secretary of State for Work and Pensions, pursuant to the answer of 18 April 2002,Official Report, column 1120W, on housing benefit, in what format information is available. 
§ Malcolm Wicks
[holding answer 7 May 2002]: Under Best Value, the time taken by local authorities to process housing benefit claims is collected as an average number of calendar days. There is no measure of the proportion of claims processed within a set period from date of receipt to date of determination.