HC Deb 01 May 2002 vol 384 c816W
Mr. Martyn Jones

To ask the Secretary of State for Transport, Local Government and the Regions, pursuant to his answer of 29 April 2002, ref. 53199, on processing by the DVLA, what the average time taken was to process replacement vehicle registration documents in the last 12 months. [54057]

Mr. Jamieson

For the year 2001–02 in respect of registration documents issued in response to customers notifying changes to their own or the vehicle's details, the agency processed 95 per cent. of all transactions within 8.4 days.