§ Mr. LazarowiczTo ask the Secretary of State for Transport, Local Government and the Regions what standards airport operators in the United Kingdom are required to meet regarding waiting time for passengers to pass through(a) security and (b) ticket checks, broken down by (i) airport and (ii) airport operator. [43862]
§ Mr. JamiesonThere are no statutory requirements for airport operators with regard to waiting times for passengers passing through security and ticket checks. 20 UK airports and 10 UK airlines have, however, signed up to the Voluntary Commitments on Air Passenger Rights, which were launched at a Council of Europe ceremony in Strasbourg on 14 February. These contain non-legally binding commitments to deliver defined standards of service to air travellers, and waiting times and measures to speed up check-in are included within them.