§ Ross CranstonTo ask the Secretary of State for the Home Department what assessment he has made of the performance of the 24-hour turnaround postal service for urgent straightforward cases announced in October 1997 for third party users of the IND office in Croydon. [42496]
§ Angela EagleThe 24-hour turnaround postal service has been subject to regular quarterly reviews since its implementation in 1997. There have been regular user group meetings at which members of the Immigration and Legal Practitioners Association have attended along with a number of the existing users. Both postal recommendations from users and those raised at the user group meetings have been incorporated in subsequent reviews of the service. Any appropriate changes made are intended to reflect the views and wishes of the majority of the existing users.
§ Ross CranstonTo ask the Secretary of State for the Home Department how many third party users have taken advantage of the 24-hour turnaround postal service for urgent straightforward cases for third party users of the IND office in Croydon. [42497]
§ Angela EagleThe 24-hour turnaround postal service operated by the Public Enquiry Office (PEO) of the Immigration and Nationality Directorate (IND) based in Croydon currently has 235 registered users of the service.