HC Deb 06 March 2002 vol 381 c380W
Jane Griffiths

To ask the Secretary of State for Transport, Local Government and the Regions what the Passengers Charter measuring points are for train(a) punctuality and (b) performance on the Western Region franchise. [40306]

Mr. Jamieson

First Great Western single, return and weekly season ticket holders are compensated for journeys that are delayed by one hour or more. The threshold for compensating other season ticket holders is below 88 per cent. for punctuality and 98.2 per cent. for reliability.