Jobcentre Plus (Hansard, 4 March 2002)

§ 15. James Purnell
To ask the Secretary of State for Work and Pensions what plans he has to enable the Benefits Agency and the Employment Service to work more closely together. [36340]

§ 23. Mrs. Ellman
To ask the Secretary of State for Work and Pensions if he will make a statement on the introduction of Jobcentre Plus. [36349]

§ 36. Mr. Jenkins
To ask the Secretary of State for Work and Pensions what assessment he has made of customer reaction to Jobcentre Plus. [36362]

§ Mr. Jim Cunningham
To ask the Secretary of State for Work and Pensions what plans he has to improve the quality of service offered at jobcentres. [36336]

§ Mr. Nicholas Brown
At the end of this month. The Employment Service and those parts of the Benefits Agency that deal with people of working age are being brought together to form an entirely new organisation, Jobcentre Plus.
Jobcentre Plus will provide, for the first time, a fully integrated and work-focused employment and benefit service. The new service will graduated be rolled out to the whole country over the next few years.
56 Jobcentre Plus pathfinder offices have already opened. These have received an overwhelmingly positive response from both individual customers and employers.