§ Jane GriffithsTo ask the Secretary of State for Defence what key targets have been set for the Disposal Services Agency for financial year 2002–03. [61912]
§ Dr. MoonieThe agency was originally launched as the Disposal Sales Agency in October 1994, and was re-launched in November 2000 as the Disposal Services Agency. The agency provides much more than a sales function for surplus Ministry of Defence equipment and stores. It provides a total disposal solution by acting as a broker and adding value through expert advice across the public sector. The agency is therefore operating very much in line with the Government's aim of more joined-up delivery.
The chief executive of the agency has been set the following key targets for the financial year 2002–03.
Key target 1
To achieve a disposal sales gross cash receipt of £25 million from the sales of surplus Government owned equipment and stores. This figure reflects the expected surplus equipment disposal programme.Key target 2To meet the key performance indicators as agreed in the Customer Supplier Agreement with the Defence Logistics Organisation.Key target 3To maintain and where necessary improve by at least 2 percentage points on the customer satisfaction (baseline) rates as recorded in the 2002 customer survey.Key target 4To secure £355,000 sales per person employed for commercial activities.