§ Mr. George HowarthTo ask the Parliamentary Secretary, Lord Chancellor's Department what targets her Department and the agencies it sponsors have for responding to correspondence(a) from hon. Members and (b) from members of the public; and what her Department's performance against such targets has been for each of the last 36 months in both categories. [31006]
1195W
§ Ms Rosie WintertonPursuant to my reply of 26 March 2002,Official Report, columns 842–44, I regret that the information provided for Court Service HQ for I April 2001 to 31 December 2001 was incorrect. The 1 April 2001 to 31 December 2001 figure of 94 per cent.
Percentage of correspondence from MPs answered within target Per cent. 1998–99 1999–2000 2000–01 1 April 2001 to 31 December 2001 LCD Headquarters 88 76 73 75 Land Registry1 100 91 93 79 Public Trust Office2 99 83 78 Public Guardianship Office 52 Public Record Office 100 100 96 100 Court Service HQ3 99 93 94 74 1 Figures for the Land Registry are for the calendar years 1998, 1999 and 2000. 2 The Public Guardianship Office was created on I April 2001 when the Public Trust Office ceased to exist. 3 The Court Service target in 1998–99, 1999–2000 and 2000–01 was 20 working days and was tightened to 15 days from 1 April 2001. The percentage figure for 1 April 2001 to 31 December 2001 is against the 15 day target.