§ Tim LoughtonTo ask the Secretary of State for Health what the average response time is between prospective NHS employees registering online for information on careers in the national health service and subsequently receiving information; and what guidelines he has issued. [71091]
§ Mr. HuttonThe national health service careers service was established in April 1999 by the Department to provide accurate and up-to-date information on careers throughout the NHS. It has a website www.nhs.uk/careers through which publications can be ordered.
It is not possible to give the average response time between ordering and receipt of publications as we do not know when the requested items are received.
The service level agreement for responding to online requests sets out that at least 95 per cent. of the requests must be sent out within 48 hours. The requested items are posted second class.