§ Mr. RandallTo ask the Secretary of State for Trade and Industry what her policy is on using 0870 telephone numbers for inquiries by the public to the Department and its agencies. [66190]
§ Ms HewittThe use of 0870 telephone numbers for inquiries by the public to my Department is determined by the individual business requirements. Currently my Department makes minimal use of such numbers.
The chief executives of the Department's agencies will reply direct to the hon. Member.