§ Chris Grayling
To ask the Chancellor of the Exchequer for what reason tax offices do not offer e-mail contact points. 
§ Dawn Primarolo
Most tax offices do not offer e-mail contact points but as part of an external e-mail trial., 10 Inland Revenue offices are offering e-mail contacts to customers.
The trial findings will be used to inform the Department's strategic solution for improving electronic customer contact.