Maladministration

HC Deb 02 July 2002 vol 388 cc292-3W

Annabelle Ewing

To ask the Secretary of State for Health how many findings there have been of maladministration by ombudsmen with responsibility for agencies under the remit of his Department since 1997. [563091

Mr. Lammy

Information on the handling of complaints is set out in tabular form by the parliamentary ombudsman each year as an attachment to his annual report. For those complaints where there was evidence of maladministration which warranted a full investigation, the table sets out how many complaints were upheld as being fully or partially justified. Copies of the parliamentary ombudsman's annual reports for the period 1997–98 to 2000–01 inclusive can be viewed in the Library, or on the parliamentary ombudsman's website at www.ombudsman.org.uk/publications.

In addition, the pensions ombudsman has made 21 findings of maladministration with respect to the National Health Service Pensions Agency since 1997.