§ Baroness Turner of Camden
asked Her Majesty's Government:
What performance targets were set for the Royal Parks Agency for 2001–02. [HL2257]
§ Baroness Blackstone
The following performance targets were set for the Royal Parks Agency for 2000–01:
Financial and efficiency: to increase income by 10 per cent from the 2000–01 level, from all sources except recharges and VAT refunds; stay within124WA
the revised running costs allocation; seek to bring the hourly costs of a Royal Parks police constable on duty in line with the recommendation in the Speed report.
Visitor satisfaction: achieve an overall quality rating of 89 per cent from visitors to the parks—the minimum rating for any one park should be no lower than 85 per cent, compared with 83 per cent in 2000–01.
Fabric: achieve an average rating from visitors of at least 89 per cent on cleanliness in the parks—the minimum rating for a park should be no lower than 85 per cent; maintain an average score of 89 per cent for soft landscape presentation. compared with a score of 88 per cent in 2000–01—the minimum score for a park should be no lower than 85 per cent, compared to 82 per cent in 2000–01; re-appraise maintenance priorities and set annual targets and meaningful indicators for reducing the backlog of works and maintenance.