HC Deb 09 January 2002 vol 377 c898W
Brian White

To ask the Secretary of State for the Home Department when he expects the Immigration and Nationality Department to be able to accept e-mails from hon. Members. [24503]

Angela Eagle

In accordance with guidelines of the Office of the e-Envoy the Home Office has published its e-Business Strategy on the internet. Progress by the Immigration and Nationality Directorate towards the e-Government targets on electronic information and service provision for 2005 are set out within that strategy and in Appendix A.

The body of the strategy can be found at: http: //www.homeoffice.gov.uk/ebusiness/stratmain.pdf. The appendices are at: http: ///.homeoffice.gov.uk/ebusiness/stratapp.pdf.

MORI has recently been commissioned to survey the experiences and expectations, including preferences on electronic service provision, of the Immigration and Nationality Directorate's customers. In the light of that survey, in which Members of Parliament will be invited to participate, further consideration will be given to the options and time scale for receipt of e-mail from hon. Members.