Correspondence (Hansard, 27 February 2002)

HC Deb 27 February 2002 vol 380 cc1327-8W 1327W

§ Mr. Evans
To ask the Secretary of State for Culture, Media and Sport what the average response time was for responding to departmental correspondence; what percentage of letters took longer than one month for a response; and what percentage took longer than three months for a response in each of the last five years. [37444]
1328W

§ Mr. Caborn
We do not hold this information in the format requested. We aim to reply to all departmental correspondence within 18 working days and our performance for the past five years is shown in the table.

Percentage of replies issued within 18 working days of receipt

1997–98 68

1998–99 71

1999–2000 81

2000–01 85

2001–02¹ 90

¹ To date,

	Percentage of replies issued within 18 working days of receipt
1997–98	68
1998–99	71
1999–2000	81
2000–01	85
2001–02¹	90
¹ To date,