§ Malcolm BruceTo ask the Secretary of State for Wales how many complaints were registered against his Department and its predecessor Departments in(a) 1990 to 1996 and (b) 1997 to 2002; how many are current; and what proportion were (i) taken up and (ii) upheld by the Parliamentary Ombudsman in those periods. [51583]
§ Mr. Paul MurphyThere is no central register of complaints.
72WSince its establishment on 1 July 1999, the Parliamentary Ombudsman has investigated no complaints against the Wales Office. The Ombudsman's annual reports contain the following details of complaints against the former Welsh Office.
Year New cases received Rejected or discontinued1 Cases concluded Upheld in whole or in part 1990–91 9 7 0 0 1991–92 9 6 2 2 1992–93 12 8 4 4 1993–94 12 11 0 0 1994–95 25 14 2 0 1995–96 15 12 9 8 1996–97 16 12 0 0 1997–98 12 13 3 2 1998–99 17 10 5 4 1999–2000 8 19 0 0 2000–01 1 1 0 0 1 From 1999–2000, includes "Concluded without investigation" Note:
Annual workload includes cases carried forward from previous years