§ Mr. BercowTo ask the Secretary of State for Culture, Media and Sport which of the services of her Department have not been reviewed under the Better Quality Services Initiative; and when they will be reviewed. [50324]
§ Dr. HowellsSo far reviews of 8 per cent. of departmental services have been completed. A recent project carried out jointly with the Treasury and the Centre for Management and Policy Studies will lead to the completion of reviews of core support functions by 2003. IT technical support in the Department will be 953W reviewed by 2004. The Department is on course to meet its service delivery agreement target of conducting Better Quality Services reviews of 50 per cent. of its activities by the end of 2004. Other services do not form part of the programme under the current service delivery agreement and a programme of reviews post 2004–05 has yet to be drawn up.