HC Deb 26 November 2001 vol 375 c673W
Mr. Barker

To ask the Secretary of State for Trade and Industry what steps she will take to tackle the problems with the postal delivery service in Bexhill. [16460]

Mr. Alexander

[holding answer 20 November 2001]: The Government have established an independent regulatory body, the Postal Services Commission, whose responsibilities include setting and enforcing standards of service for Consignia, and a Consumer Council for Postal Services, Postwatch, with powers to investigate customer complaints. I will draw the hon. Member's concern about the postal delivery service in Bexhill to the attention of these two bodies.

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