§ Geraldine SmithTo ask the Secretary of State for Trade and Industry what action Consignia is taking to improve recruitment and retention in areas where this is more difficult. [13733]
§ Mr. AlexanderAs an operational matter, this is an issue for Consignia management.
Consignia is aware that there is a particular problem around staff turnover in the first few months of employment within areas where alternative employment is readily available. In response, with the active support of the Communication Workers Union, the company is trailing a new approach that includes mentoring of new entrants and retention payments.
I am advised that the results of these trials will be available in the new year.